Warranty: Lifetime Warranty for Termite Resistance
Shipping: FREE Across India (No Pincode Check Required)
Assembly Details
Assembly Required: No assembly needed; arrives fully ready to use.
Assembly
Assembly Details:
Free Assembly Available in:
Hyderabad
Other Cities: Assembly available at a nominal fee in select cities (e.g., INR 350-450 for a Sideboard), payable directly to the assembly technician upon completion.
Included Tools & Instructions: All necessary tools, accessories, and instructions for assembly are included in the package.
Service Timeline: Our service partner will visit your location within 72 business hours after delivery to complete the assembly.
Care
Product Care Instructions
Premium Finish: No regular polishing required.
Use Coasters or Mats: Place hot, cold, or wet items on coasters or mats to protect the polish.
Spill Management: Wipe any spills immediately with a soft, dry cloth to avoid staining.
Cleaning: Use only water for cleaning; avoid harsh chemicals.
Sunlight Exposure: Prolonged exposure to sunlight may cause color or polish to fade.
Warranty
Warranty Information
Wood Termite Resistance: Lifetime Warranty
Manufacturing Defects: 12-month warranty against any manufacturing defects in materials. During this period, Shivam Furniture will, at its sole discretion, repair or replace defective components or the entire product if it is found defective in material or workmanship.
Exclusions
Fabrics, Leatherettes, and Leathers: Not covered under warranty unless explicitly mentioned. Refer to care instructions for maintenance.
Natural Wood Characteristics: Minor cracks, or “checks,” are a natural characteristic of solid wood due to gradual drying. These checks do not impact the durability or life of the furniture.
Normal Wear & Tear: Damage from normal use, misuse, or wear beyond intended use is not covered.
Alterations: Any modifications or alterations post-purchase will void the warranty.
Glass and Mirrors: Products with mirrors/glass (e.g., photo frames, cabinets) are fragile and packed with extra care. However, breakage in transit does not fall under warranty coverage.
Quality
Product Quality & Specifications
Wood Seasoning: The wood is perfectly seasoned for optimal moisture content, reducing the chance of seasonal expansion or contraction.
Quality Checks: Each product undergoes a stringent, multi-stage quality checking process to ensure top quality across multiple aspects.
Natural Materials: Our furniture is crafted from natural materials, which may show natural variations and occasional minor blemishes.
Color Variance: Product color may vary slightly from the images shown due to lighting, pixel quality, and screen color settings.
Fit & Dimensions: Please verify product dimensions to ensure it fits in your desired space. Also, check if it will fit through all entrances and doors.
Surface Unevenness: An unevenness of up to 5 mm may occur due to variations in surface and floor levels.
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